Letter To Geico

TO GEICO

General Category: Feedback about my experience with GEICO

Specific Category: Comments

State: PA

Comments: I am a member. I do not have my policy number handy, 

otherwise, I would provide it. I received in the snail mail today, a 

letter telling me how to receive a discount on my insurance by signing 

up for homeowners insurance or some other insurance type. I will be 

honest, I ripped it up like every other credit card offer. All was fine,

I continued my day. Hours later I check my email and there's the same 

letter! 

What I am disturbed about is not that I feel ”spammed” at all, however, 

what I am disturbed about is that a tree (or 2 or 3 or 4) was wasted on 

what could have just been an email. I understand that my experience with

Geico cannot be COMPLETELY customized, but please try to have a green 

plan, or a small change. I have all email mail where I can and it's far 

and few between that I receive any letter from Geico but I am sure I'm 

not the only one this happened to. It adds up. 

If there is a way to completely opt out of any type of snail mail from 

Geico, save for actual insurance cards, I want to sign up, although I 

thought I already had. I will search for a way tonight. Thank you! I 

hope this is taken as constructive criticism.

-XXXXX XXXXXXX - XXXXXXXXXXXX

FROM GEICO

Case: 9659XX

Visionsofhorus@gmail.com

Dear XXXXX XXXXXXX:

Thank you for your Internet request.  I am happy to assist you today!

I apologize for your frustration, and I can understand your concerns.  

Please feel free to log in to your policy and sign up for ePolicy and 

eBill.  This will ensure that you receive all of your policy paperwork 

via email.

To enroll in our online Policyholder Service Center, please go to 

geico.com and click on "Sign up now" and complete the simple enrollment 

process.  Once you have enrolled, you may log in with your new User ID 

and password to begin managing your policy online.

Please let me know if I can be of any further assistance. 

Thank you for insuring with GEICO and using our online services.  We 

appreciate your business.  

Sincerely,

Audrey Myszka

GEICO Internet Representative

______________________________

Really? that's yr response? no.... really?.....really?.... REALLY!?
Yes, Audrey, I will ask for you specifically next time since you were of great assuagement.